Privacy Policy

Introduction and Scope

At Kynozyle, we understand that your privacy matters deeply. This comprehensive privacy policy explains how we collect, use, store, and protect your personal information when you interact with our real estate investing platform and educational services. We're committed to transparency about our data practices and want you to feel confident about how your information is handled.

This policy applies to all users of Kytherina.com, including visitors browsing our content, registered users accessing our learning programs, and anyone who contacts us through our various communication channels. Whether you're just starting your real estate investment journey or you're an experienced investor using our advanced resources, the same privacy protections apply to everyone.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why:

We also collect information you choose to share with us, such as your investment goals, preferred learning style, and areas of particular interest within real estate investing. This helps us customize your experience and recommend relevant content that matches your specific needs and objectives.

How We Use Your Information

Your information serves several important purposes that directly benefit your learning experience and help us improve our services. We're thoughtful about how we use your data, and every use serves a legitimate purpose related to our educational mission.

We also use aggregated, anonymized data to understand broader trends in real estate education and investing interests. This helps us stay current with what our community needs and wants to learn about, but this aggregated information cannot be traced back to individual users.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. We don't sell your data to marketers or share it unnecessarily with third parties. However, there are specific circumstances where we may share certain information:

1. Service Providers: We work with trusted companies that help us operate our platform, such as email service providers, payment processors, and hosting services. These partners are contractually obligated to protect your information and can only use it for the specific services they provide to us.
2. Legal Requirements: We may disclose information when required by law, such as responding to valid legal requests from law enforcement or regulatory authorities, or to protect our rights and the safety of our users.
3. Business Transfers: If Kynozyle is acquired by or merged with another company, your information may be transferred as part of that transaction, but the new owners would be bound by this privacy policy.
4. With Your Consent: We may share information in other circumstances, but only with your explicit permission and clear understanding of what's being shared and why.

Your Privacy Rights and Choices

You have significant control over your personal information and how we use it. We've designed our systems to make it easy for you to exercise these rights, and we're always available to help you understand and use these options.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and will verify your identity to protect your information from unauthorized access.

Data Security and Protection

Protecting your information is one of our highest priorities. We've implemented multiple layers of security to safeguard your data both in transit and at rest. Our security measures include encryption, secure servers, regular security audits, and strict access controls that limit who within our organization can view your personal information.

We use industry-standard encryption protocols to protect data transmission, and we regularly update our security practices to address new threats and vulnerabilities. Our staff receives ongoing training about privacy and security best practices, and we maintain incident response procedures to quickly address any potential security issues.

While we take extensive precautions to protect your information, no online service can guarantee 100% security. We encourage you to use strong, unique passwords for your account and to notify us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of information are retained for different periods based on their purpose and our legal obligations.

Account information and learning progress data are typically retained while your account is active and for up to three years after account closure to help you if you decide to return. Communication records are generally kept for two years to help us provide consistent support. Technical logs and analytics data are usually retained for one year or less.

When we delete your information, we do so securely to ensure it cannot be recovered or accessed. However, some information may persist in backups for a limited time or may be retained longer if required by law or for legitimate business purposes such as fraud prevention.

International Data Transfers

While Kynozyle operates primarily in South Africa, some of our service providers and technical infrastructure may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with service providers who commit to maintaining equivalent privacy protections, and we use standard contractual clauses and other legal mechanisms to ensure your information remains protected regardless of where it's processed. We regularly review our international data transfer practices to ensure they meet current legal requirements and best practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, remember your preferences, and analyze how our site is used. These technologies help us provide features like keeping you logged in, remembering your course progress, and understanding which content is most helpful to our users.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect some platform functionality. We use both essential cookies that are necessary for the site to work properly and optional cookies that help us improve your experience and our services.

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child without proper parental consent, we will delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our platform before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated, and we maintain records of previous versions for reference.